P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Hire Controller to join their team based in Stowmarket on a full time, permanent basis.
Role Summary:
Our client is looking for someone with bags of energy, ambition, and ideally some experience of a hire-based business. The successful candidate will be hiring steel buildings and dealing with construction sites, so they will need to have a practical mind.
Main Responsibilities:
- Dealing with hire enquiries from both new and existing customers.
- Processing customer orders.
- Processing and dealing with all waste tank emptying and x hires.
- Maintain professional standards of behaviour towards customers and other staff.
- Assisting the Senior Hire Controller with all hire related paperwork from internal and external drivers and maintaining all hire fleet records.
- Communicate with the hire workshop team to establish daily workflow, and customer requirements.
- May be required to take the out of hours phone home on occasions to cover colleagues.
- Assist Senior Hire Controller with monthly stock takes.
- Liaise with cabin manufacturer regarding ordering and delivery of new hire units.
- May be required to assist with transport department administration on occasions.
- Producing Purchase Orders for the hire workshop teams.
- Work as part of a team.
- Communicating effectively with customers by email & telephone.
- Deliver excellent standards of customer service at all times.
Person Specification:
- Energy, drive and focus – results orientated.
- Personable.
- Influence / persuasiveness but not pushy.
- Excellent personal organisation and administration.
- Tenacity and resilience.
- IT Skills, Word, Excel.
- Problem solving capabilities.
- Excellent telephone manner.
Working Hours:
- Monday – Friday 8:30 am – 5:00 pm.
If this is a role you are interested in, please apply online ensuring your CV is up to date.
Alternatively, please email your CV directly to jobs@pspersonnelltd.co.uk
