Hurry! Closing Soon

Closing soon

Sales Support Administrator

Job details

Location: Lowestoft, Suffolk

Salary: Negotiable

Length of Employment: Permanent

Working Hours: Full Time

Reference: PS3893AW

Vacancy First Advertised: Friday 28th June 2024

Job description

P+S Personnel are pleased to be working on behalf of our clients, who are currently seeking a Sales Support Administrator to join their team on a full-time permanent basis based in Lowestoft.

Role Summary:

Helping to deliver excellent customer service and supporting the company’s administrative processes. Using a range of office software, including email, spreadsheets, and databases, to ensure the smooth and efficient running of the Sales Support.

Main Responsibilities:

  • To have extensive knowledge of the company, its aims, objectives, and its strategic direction.
  • Being on the frontline on phone answering, fielding incoming calls to relevant people/departments.
  • Sales Order processing.
  • Using the CRM to keep accurate records of discussions or correspondence with customers and notifying relevant salesperson.
  • Providing a varied range of sales support activities, from marketing support material through to entertaining clients at our premises.
  • Use a range of office software, including email, Excel spreadsheets and company databases, to ensure the efficient running of the sales process.
  • Monitoring production time sheets – entering times onto the spreadsheet and monitoring for efficiencies.
  • Working with the Operations Manager to support her in making sure all orders are on track through production and customers receive their order on time, in full.
  • Ensure all orders for items that need manufacturing are entered onto the Production ‘Schedule.’
  • Support customers in their warranty claims, including all relevant paperwork.
  • Getting freight quotes.
  • Manage the courier dispatches, ensuring all on track and dealing effectively with any issues and claims.
  • Covering for other members of the team in their absence.
  • All required support as needed for the Sales Team.

Person Specification:

  • Excellent organisational and time/ task management skills.
  • Knowledge of Microsoft Office Suite (Word, PowerPoint, Excel) and other commonly used office packages.
  • Strong IT and typing skills.
  • The ability to prioritise tasks, work well and keep calm under pressure.
  • The ability to manage your own workload.
  • Excellent interpersonal, oral and written communication skills with a focus on listening skills, to understand exactly what customers require.
  • Good attention to detail.
  • Flexibility and adaptability to changing workloads.
  • A problem-solving approach to work with the ability to use own initiative.
  • Strong team player.

Working Hours:

  • Monday – Friday 07:45 – 17:00

If this is a role you are interested in, please apply online ensuring your CV is up to date.

Alternatively, please email your CV directly to jobs@pspersonnelltd.co.uk.

Apply Now

Share this job

Similar jobs

Business Development Assistant

See job description

Hire Controller

See job description

Marketing Executive

See job description

Business Development Manager

See job description

Chief Executive

See job description

Account Manager

See job description

Account Manager

See job description

Marketing Administrator/Executive

See job description

HSEQ Administrator

See job description

Operations Support Coordinator

See job description

Business Developer

See job description

Customer Service Advisor

See job description

Senior Marketing Executive

See job description