Reception Cover

P+S Personnel are pleased to be working on behalf of our client, who is currently recruiting for a receptionist to cover a busy period on a temporary basis.

Main Responsibilities:

• To take full ownership and accountability of the reception and all associated areas, making sure that they are kept in the best possible order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary.
• Booking meeting rooms.
• First point of contact for all guests, visitors, occupiers and clients to the building.
• Being responsible for meeting and greeting of all guests and visitors not the building and providing them with exceptional service. Standing to greet as a basic standard.
• To receive/answer calls promptly and efficiently, identifying the callers’ requirements and transferring calls as appropriate.
• Where appropriate, reporting of accidents and incidents.
• Ensure the reception area is kept organised, clean and tidy at all times.
• Any other duties as deemed necessary to support the client/customer.

Person Specification:

• Previous experience in delivering exceptional customer service is essential.
• Excellent command of the English language, both verbal and written.
• Experience of using Microsoft office, power point and excel is essential.
• Exceptional interpersonal skills, flexible to work with a range of styles and personalities and according to business demands.
• Innovative and creative
• Excellent punctuality

Working Hours:

• Monday – Friday 08:00 – 17:00 with 1 hour for lunch.