Recruitment Agency in Norfolk - P + S Personnel Services

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Centre Manager

Centre Manager

  • Location: Victoria, London
  • Salary: Negotiable
  • Working Hours: Full Time
  • Length of Employment: Fixed Term
  • Reference: PS2944JE
  • Sector: Management
  • Vacancy First Advertised: 09th Jan 2020

P+S Personnel are pleased to be working on behalf of our clients, who are currently seeking a Centre Manager to join their team on an initial 1 year fixed term contract based in Victoria, London.

Key Responsibilities:
• To oversee the day to day running of the business centre covering all aspects
• Manage the centre team and ensure the ‘Service Success Chain’ is being adhered to at all times
• To ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors
• Deliver viewings to potential clients and be involved in finalising agreements
• Work closely with the Sales team in relation to new clients
• Maintain reports and invoicing relating to centre occupancy and any other ad-hoc reports
• To lead and support an administrative team
• To carry out administrative and clerical duties for clients as required which may include filing, archiving, photocopying, collating, laminating, faxing, preparation with mailings, word processing, data entry and preparation of reports and other information
• To process catering orders and meeting room requests made by clients
• To deal with customer requests in a prompt and timely manner
• To liaise with relevant staff to ensure that all client queries are responded to within procedural deadlines
• To book various chargeable services for clients such as couriers and taxis
• To issue and ensure receipt of swipe cards, keys, furniture etc. to clients when required
• To create and issue welcome packs for new clients
• To be able to provide an effective handover to anyone covering your role whilst you are away

Development:
• To understand the principles of Health and Safety and Security procedures
• To complete audits of vacant offices and produce inventories on office spaces
• Communicate maintenance requests to the appropriate stakeholders
• To support our Service Success Chain
• Local area and basic product knowledge
• Training and development to help you progress not only in the company, but as a person too

Person Specification:
• GCSE’s or above in Business related area – Essential
• 12 months customer service experience – both face to face and telephone – Essential
• 12 months in similar supervisory role – Essential
• Experience of working with minimum supervision – Desirable
• Proficient in Microsoft Office and Outlook – Essential
• Excellent telephone communication skills – Essential
• Face-to face customer services skills – Essential
• Switchboard operational skills – Desirable

If this is a position you are interested in, please apply online ensuring your CV is up to date.

Alternatively, please email your CV directly to jobs@pspersonnelltd.co.uk.

P + S

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